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Housekeeping Assistant

2 months ago


Phenix City, Alabama, United States Hampton Inn and Suites Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Housekeeping Assistant to join our team at Hampton Inn and Suites. As a key member of our housekeeping staff, you will be responsible for maintaining the highest standards of cleanliness and customer service in our hotel rooms and suites.

Key Responsibilities:

  • Cleaning and Maintaining Hotel Rooms: Ensure that all hotel rooms and suites are clean, tidy, and well-maintained, paying attention to all details, including bathrooms, kitchens, and linens.
  • Providing Excellent Customer Service: Interact with guests in a professional and courteous manner, responding to their needs and requests in a timely and efficient manner.
  • Operating Cleaning Equipment: Safely operate all cleaning equipment, including vacuums, cleaning solutions, and other machinery.
  • Collaborating with Team Members: Work collaboratively with other housekeeping staff members to ensure that all tasks are completed efficiently and effectively.
  • Assisting with Laundry and Other Tasks: Assist with laundry tasks, linen changing, and other assigned duties to maintain the overall cleanliness of the hotel.

Requirements:

  • Previous Cleaning Experience: Preferably 6 months of cleaning experience in a hotel or hospitality setting.
  • Emotional Intelligence and Communication Skills: Possess emotional intelligence and strong communication skills to effectively interact with guests and team members.
  • Ability to Anticipate Guest Needs: Demonstrate the ability to anticipate guests' needs and provide excellent service to ensure a pleasant stay.
  • Education: High school diploma or equivalent (G.E.D).

What We Offer:

As a Housekeeping Assistant at Hampton Inn and Suites, you will have the opportunity to work in a dynamic and fast-paced environment, providing excellent customer service and maintaining the highest standards of cleanliness. If you are a detail-oriented and customer-focused individual who is passionate about delivering exceptional service, we invite you to apply for this exciting opportunity.