Beverage Operations Supervisor

2 weeks ago


Gary, Indiana, United States Hard Rock International (USA), Inc. Full time
Job Summary

We are seeking a highly skilled Beverage Operations Supervisor to join our team at Hard Rock Casino Northern Indiana. As a key member of our front-of-house team, you will be responsible for overseeing all beverage operations and ensuring exceptional guest service.

Key Responsibilities
  • Lead and motivate a team of beverage staff to deliver outstanding service and achieve sales goals.
  • Monitor and maintain high standards of cleanliness, safety, and security in all beverage areas.
  • Assist in the development and implementation of beverage menus, promotions, and events.
  • Collaborate with other departments to ensure seamless service and maximize revenue.
  • Conduct regular audits and reviews to identify areas for improvement and implement changes as needed.
  • Provide exceptional guest service, responding promptly to guest complaints and concerns.
  • Stay up-to-date with industry trends, laws, and regulations, ensuring compliance and best practices.
Requirements
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum 2 years of experience in beverage management or supervision.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of wine, beer, and spirits, as well as local and national liquor laws.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Discounts on food, beverages, and merchandise.


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