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Assistant Office Manager

2 months ago

Phoenix, Arizona, United States Serenity Healthcare Full time
Job Description

Job Summary:

Serenity Healthcare is seeking a highly skilled and compassionate Assistant Office Manager to join our team. As a key member of our management team, you will play a vital role in promoting the right medical solution through empathy and connection with our patients.

Key Responsibilities:

  • Ensure Positive Patient Experience: Provide support and compassion to patients, ensuring their needs are met and exceeded.
  • Patient Education: Passionately educate patients on the treatment options Serenity offers, empowering them to make informed decisions about their care.
  • Team Collaboration: Foster a positive and encouraging environment for members and peers, promoting a culture of teamwork and collaboration.
  • Communication: Serve as the nucleus for patient communications during and after treatments, ensuring seamless communication and follow-up.
  • Record Keeping: Accurately record patient assessment data into our Electronic Health Records system, maintaining accurate and up-to-date records.
  • Operations Management: Assist with day-to-day management of clinic operations, ensuring smooth and efficient workflow.

Qualifications:

  • Education: High School Diploma/GED.
  • Experience: At least 1+ years of experience in dealing face-to-face with customers.
  • Skills: Passion for helping people in a patient-centric culture, quick learner, self-driven, and motivated.
  • Desired Qualities: Desire to grow into a leadership position within Serenity, openness to mentorship, and a willingness to learn and adapt.

Benefits:

  • Competitive Pay: Attractive salary and benefits package.
  • Opportunity for Growth: Fast-track career advancement opportunities within Serenity.
  • Insurance Benefits: Comprehensive insurance package, including medical, dental, and vision coverage.
  • Paid Time Off: Generous paid time off and major holidays off.
  • 401k: Retirement savings plan.

About Serenity Healthcare:

Serenity Healthcare is a company committed to creating the finest patient experience. We invest in our employees, cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development.