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Customer Service Representative

2 months ago

Winter Garden, Florida, United States Genuine Parts Company Full time

**Job Summary**

Genuine Parts Company is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**

  • Respond to customer inquiries and provide quotes and orders in a timely and professional manner
  • Source and order products to meet customer needs
  • Negotiate sales and purchase prices to ensure maximum value for our customers
  • Proactively generate sales and promote Company products to increase revenue
  • Expedite backorders and assist with inventory management
  • Interact with customers and suppliers to ensure accurate and timely order fulfillment
  • Troubleshoot customer concerns and provide solutions

**Requirements**

  • Excellent customer service and communication skills
  • Reliable, organized, and detail-oriented with a focus on results
  • Industry and sales experience preferred
  • Working knowledge of Microsoft Office suite, especially Outlook and Excel
  • Knowledge of supply chain systems a plus

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

**Genuine Parts Company is an Equal Opportunity Employer**