Customer Service Representative

1 week ago


Sullivan, Missouri, United States Clearwave Communications Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Clearwave Communications. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.

**Key Responsibilities**

  • Handle high-volume customer inquiries via phone, email, and in-person
  • Respond to customer complaints and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information about our services and products
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets and quality metrics

**Requirements**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-3 months of customer service experience or equivalent training
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong data entry and computer skills

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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