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Audio Video Service Technician Level III

1 month ago

Herndon, Virginia, United States Bridges System Integration Full time
Job Title: Senior AV Systems Specialist

Job Summary:

We are seeking a highly skilled Senior AV Systems Specialist to join our team at Bridges System Integration. As a key member of our Service Team, you will be responsible for supporting AV equipment at customer sites, performing maintenance, and providing hardware and software updates when required. You will also lead small teams during on-site projects and provide initiative, vision, and teamwork.

Responsibilities:

* Recognize common AV brands and equipment by sight and name
* Understand the purpose of AV components in a system
* Operate common AV equipment unassisted
* Support operating AV equipment for live events
* Provide customer training on how to use an AV system
* Fully test a system for proper function and identify what part isn't working
* Troubleshoot hardware and software issues
* Perform common AV/IT cable terminations
* Change PC network settings
* Connect to equipment via IP and serial connections
* Configure and set basic settings in equipment
* Load and retrieve files from DSPs and control systems
* Make settings adjustments in DSP existing files
* Edit DSP files or control code with remote support
* Read drawings and system flows
* Perform QA inspections
* Conduct site surveys for system upgrades or new spaces
* Set up and balance an audio system
* Build a standalone or closed-functioning network
* Perform advanced video setups, including edge blends, mirror bounce, prism alignment, and convergence
* Lead small team projects
* Provide remote support to other Service and Integration technicians
* Mentor and support team members

Qualifications:

* Minimum of 7 years of direct or related experience in the AV industry
* Understanding of AV systems, signal flow, and proficiency in troubleshooting
* Interest in the relationship between audiovisual and AI
* Interest in the relationship between audiovisual and analytics
* Knowledge of lighting, acoustics, and millwork
* Knowledge of structural engineering practices such as floor, wall, and ceiling support
* CTS or equivalent required
* Must be willing to work in the Herndon, VA office

Benefits:

* Unlimited Paid Time Off (PTO) including Holidays
* Medical/Dental/Vision Insurance
* Employee Assistance Program
* Flexible Spending Accounts
* 401k Plan
* Short Term Disability
* Long Term Disability
* Life Insurance
* Service and Recognition Rewards
* Referral Program
* Family-friendly Company Events
* Work-life balance advocacy

About Us:

Bridges System Integration provides a small-business family environment that is recognized as being a creative problem-solving technology advocate. We develop unique design-build solutions that challenge industry standards. We are obsessed with quality, innovation, and customer loyalty. While we have the stability of an organization that just celebrated our 14th anniversary, we are as agile and curious as our first day. Our incredibly talented multi-discipline team includes in-house expertise for every facet of collaboration. At Bridges SI, you can directly impact a Government agency or large Enterprise's performance with innovative solutions that expand from traditional audiovisual offerings.

Equal Opportunity Employer:

Bridges System Integration, LLC is an Equal Opportunity/Affirmative Action/Disability/Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sexual orientation, gender, identity, national origin, disability, or protected Veteran status.