Retail Operations Assistant Manager
2 weeks ago
Job Overview
We are seeking a dedicated and enthusiastic individual to join our team as a Retail Operations Assistant Manager. This role is essential in supporting our retail operations and ensuring that our customers receive exceptional service.
Key Responsibilities
As a Retail Operations Assistant Manager, you will:
- Assist the Store Manager in driving sales performance and achieving profitability targets.
- Support the management team in maintaining high standards of customer service and operational excellence.
- Act as a brand ambassador, embodying our core values and inspiring your team to do the same.
- Facilitate the training and development of team members to enhance their skills and customer service capabilities.
- Ensure that customer interactions, whether in-store or online, are handled with the utmost professionalism and care.
- Oversee store operations in the absence of the Store Manager, maintaining service quality and team performance.
- Manage online order processing and fulfillment to meet customer expectations.
Essential Skills
We believe in creating a welcoming environment for our customers. To achieve this, you will need:
- Exceptional retail skills and a strong understanding of product knowledge.
- A proven track record in exceeding sales and performance targets.
- The ability to lead by example and motivate your team to deliver outstanding service.
- Experience in managing and developing a team to reach their full potential.
Why Join Us?
At Seasalt Cornwall, we value the contributions of our team members and are committed to fostering their growth. We offer:
- A supportive environment with opportunities for personal and professional development.
- A range of benefits including a uniform allowance, generous holiday entitlement, and employee discounts.
- Access to learning and development programs to enhance your skills.
- Wellbeing initiatives and support to promote a healthy work-life balance.
Join us in our mission to provide a unique shopping experience that reflects our brand's values and commitment to quality.
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