Uline Customer Service Specialist

3 weeks ago


Pomona, California, United States Uline Full time

At Uline, we're committed to delivering exceptional customer experiences. As a CUSTOMER SERVICE SPECIALIST, you'll play a vital role in ensuring our customers receive top-notch service.

We offer a competitive salary range of $24-$28 per hour, with opportunities for growth and advancement. Our team is passionate about providing world-class support, and we're looking for like-minded individuals to join us.

As a Customer Service Specialist, you'll be responsible for:

  • Processing customer orders and inquiries in a collaborative call center using cutting-edge technology.
  • Communicating effectively with customers via phone, email, and chat.
  • Assisting customers in navigating our website and online ordering process.
  • Developing product expertise to answer questions confidently and efficiently.

To succeed in this role, you'll need:

  • A high school diploma or equivalent; a bachelor's degree is preferred.
  • Prior customer service experience; we'll train you to provide legendary service.

We offer a comprehensive benefits package, including:

  • Complete medical, dental, vision, and life insurance coverage.
  • 401(k) with 6% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program for professional continuing education.
  • Bonus programs based on performance and sales goals.

Our state-of-the-art facilities and fitness center make it easy to stay healthy and focused. Join our team and discover a career that's both rewarding and challenging



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