Shift Leader

4 days ago


Erie, Pennsylvania, United States Papa John's Pizza Full time
Job Title: Shift Leader

As a Shift Leader at Papa John's Pizza, you will play a crucial role in ensuring the success of our restaurant operations. Your primary responsibility will be to supervise shifts and work areas to deliver high-quality products and exceptional customer service.

Key Responsibilities:
  • Shift Supervision: Supervise shifts and work areas to ensure efficient operations and high-quality products.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Team Management: Manage and motivate team members to achieve productivity and quality goals.
  • Cash Management: Accurately manage cash and inventory to minimize losses and maximize profits.
  • Quality Control: Ensure that all products meet quality standards and are prepared according to company procedures.
Requirements:
  • Education: High school diploma or equivalent preferred.
  • Certifications: Serv-Safe/Local or State Food Service Certification preferred.
  • Experience: Previous restaurant shift lead experience preferred.
Skills:
  • Cash Management: Accurately manage cash and inventory.
  • Planning and Organization: Plan and organize work to achieve productivity and quality goals.
  • Effective Communication: Communicate effectively with team members and customers.

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