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Automotive Service Coordinator
2 months ago
We are seeking a highly skilled and customer-focused Automotive Service Receptionist to join our team at Westbury Jeep Chrysler Dodge Inc. As a key member of our service department, you will play a pivotal role in ensuring exceptional customer satisfaction.
Key Responsibilities- Handle transactions for services and parts, providing a seamless experience for our customers.
- Obtain and record basic demographic information about each customer, utilizing our dealership sales control system.
- Provide brochures and information to customers, answering basic inquiries and referring more extensive questions to the appropriate person.
- Direct customers to the correct department, notify salespersons of waiting customers, or introduce customers to salespersons.
- Serve as a telephone operator and clerical backup, maintaining a professional appearance at all times.
- Stock vehicles into CDK and create key tags, ensuring accurate and efficient processing.
To succeed in this role, you must be able to proficiently execute each of the essential duties listed above. Applicants should possess the necessary knowledge, skills, and abilities to excel in this position.
Benefits- Competitive hourly wage based on experience.
- Medical and dental insurance.
- 401(k) retirement plan.
- Employee discounts on vehicle purchases, parts, and service.
- Paid time off.
- Supplemental benefit plans (short-term disability, long-term disability, supplemental life insurance).
- Comprehensive employee recognition programs.
- Opportunities for career advancement and professional development assistance.
This is a full-time opportunity with a 5-day work week, including weekend availability and one weekend day and night shift.