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Assistant Manager at Frullati Cafe

2 months ago

Youngstown, Ohio, United States Maher Shalas Full time
Job Overview

At Maher Shalas, we are seeking a highly skilled and experienced Assistant Manager to join our team at Frullati Cafe. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive business growth.

Key Responsibilities
  • Team Development: Train, coach, and develop employees and team leaders to ensure they have the skills and knowledge needed to excel in their roles.
  • Task Delegation: Delegate tasks to team members and provide follow-up to ensure tasks are completed efficiently and effectively.
  • Performance Management: Hold team members accountable for their performance, provide coaching and counseling as needed, and ensure they are meeting the high standards of our company.
  • Customer Service: Ensure that our team provides fast, friendly, and accurate service to our customers, meeting their needs and exceeding their expectations.
  • Operations Management: Ensure that our restaurant meets the highest standards of cleanliness, maintenance, and security, and that our product quality is consistently high.
  • Staffing and Scheduling: Staff and schedule our team members appropriately to control labor costs and ensure that we have the right people in the right place at the right time.
  • Cash Handling and Inventory: Ensure that our cash handling and deposit procedures are followed accurately and that our inventory and ordering systems are in place and functioning effectively.
Requirements
  • Communication Skills: Excellent communication skills to connect effectively with customers and co-workers, and to communicate our company's vision and values.
  • Positive Attitude and Ethics: Possess a positive attitude and ethics that support our company's values and culture, and that demonstrate a commitment to excellence and customer satisfaction.
  • Time Management and Organization: Strong time-management skills, ability to multi-task, prioritize, and organize to meet the demands of a fast-paced and high-volume restaurant environment.

We are looking for a highly motivated and experienced professional who is passionate about delivering exceptional customer service and driving business growth. If you are a strong leader with excellent communication and interpersonal skills, and a proven track record of success in a similar role, we encourage you to apply for this exciting opportunity.