Financial Support Associate

3 weeks ago


Taunton, Massachusetts, United States Bristol County Savings Bank Full time
About Our Team

We are a dynamic and growing organization that values teamwork, innovation, and customer satisfaction. As a Contact Center Representative, you will be an integral part of our team, working closely with other representatives to deliver exceptional customer service and achieve business objectives.

Your primary responsibilities will include handling incoming calls, emails, and chats from customers, responding to their inquiries, and resolving any issues they may have. You will also have the opportunity to contribute to the growth and success of the bank by identifying opportunities to sell bank products and services.

Key Accountabilities
  1. Deliver exceptional customer service via phone, email, and chat
  2. Sell bank products and services to enhance customer relationships and drive business growth
  3. Meet quality standards for customer service and ensure timely resolution of customer issues
Benefits
  • Competitive salary: $50,000 - $70,000 per year
  • Benefits package, including medical, dental, and vision insurance
  • Opportunities for professional growth and development


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