Experienced Member Services Specialist

2 weeks ago


Weymouth, Massachusetts, United States Rockland Federal Credit Union Full time

Senior Member Service Representative

Rockland Federal Credit Union is seeking a personable, service-oriented professional to enhance our member services. If you have a passion for assisting individuals and possess banking experience, this role may be an excellent fit for you.

About Rockland Federal Credit Union

At Rockland Federal Credit Union, our focus is on exceptional member service. We understand that our achievements are driven by our dedicated staff and their commitment to our members. With multiple branch locations and numerous back-office departments, the potential for career advancement is boundless.

A Day in the Life of a Senior Member Service Representative


In our branch, you will engage directly with our members while serving as a role model for your peers.

Your responsibilities will include a variety of member service tasks, along with mentoring Member Service Associates in enhancing their sales and service abilities through exemplary conduct, positive feedback, and constructive guidance.

You will facilitate the establishment of new IRA accounts, conduct interviews and provide advice to loan applicants, and assist in opening various types of accounts.


The Senior Member Service Representative role requires a high school diploma or equivalent, with a minimum of two years of relevant experience in a banking or credit union environment.

Familiarity with credit union products and services, along with the capability to cross-sell effectively, is essential. Strong communication skills with members and colleagues at all organizational levels are necessary. You should project a positive and professional demeanor, perform tasks with precision and attention to detail, and possess the ability to work independently while managing priorities. Proficiency in operating a computer keyboard, typewriter, adding machine, check scanner, and coin machine is required.

Work Schedule and Benefits

As a Senior Member Service Representative, you will work a full-time schedule of 40 hours per week, which includes extended hours on certain weekdays and a half-day every other Saturday.

Sample Work Schedule:
Week 1 Week 2

Monday 8:30am - 5:00pm 7:30am - 4:00pm

Tuesday 8:00am - 4:30pm OFF

Wednesday 7:30am - 4:00pm 8:00am - 5:00pm

Thursday 10:00am - 6:30pm 8:00am - 5:00pm

Friday 8:00am - 4:30pm 9:00am - 6:30pm

Saturday OFF 7:30am-1:30pm


Rockland Federal Credit Union provides a comprehensive benefits package that begins on your first day of employment, including medical benefits through Blue Cross Blue Shield, dental coverage, a 401k plan with company matching, profit-sharing opportunities, flexible health and dependent care plans, as well as life, AD&D, and LTD insurance options.

Additionally, we offer a generous and flexible tuition reimbursement program. Paid time off is available to support our employees in spending quality time with family and friends.

Are You Ready to Take the Next Step?


If this opportunity aligns with your career aspirations, we encourage you to apply. You will need to submit your resume and respond to a few straightforward questions.

Our Human Resources team will evaluate your application to assess your qualifications for the role.

The interview process includes an initial phone interview with Human Resources, followed by an in-person interview with the hiring manager for candidates who meet the qualifications.

If we determine that we are a good match, you will proceed to the final steps, which include reference checks, credit verification, and a background check.

We look forward to your application.

Rockland Federal Credit Union is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.



  • Weymouth, Massachusetts, United States South Shore Health Full time

    Position OverviewAs a vital member of the South Shore Health team, the Café Service Specialist is responsible for delivering exceptional dining experiences for all personnel, volunteers, and guests.Key Responsibilities1. **Communication**: Proactively engage with all team members to foster a welcoming, hygienic, and secure environment.2. **Hospitality...

  • Behavior Therapist

    1 week ago


    Weymouth, Massachusetts, United States Beacon ABA Services Full time

    About the RoleWe are seeking a highly motivated and experienced Behavior Therapist to join our team at Beacon ABA Services. As a key member of our Early Intervention team, you will work closely with young children and their families to develop and implement personalized behavior plans.Key ResponsibilitiesDevelop and implement behavior plans for young...


  • Weymouth, Massachusetts, United States PRN Healthcare Services Full time

    Job SummaryPRN Healthcare Services is seeking a skilled Travel Nurse RN Specialist to join our team in a travel nursing position. As a Travel Nurse RN Specialist, you will provide high-quality patient care in an Intermediate Care setting.Key ResponsibilitiesProvide direct patient care in an Intermediate Care environmentCollaborate with healthcare teams to...


  • Weymouth, Massachusetts, United States Brockton Area Multi Services Inc Full time

    Join Our Team as a Practical Nursing SpecialistIf you require assistance with the application process due to a disability, please reach out to us for accommodation options.Position Overview:As a Practical Nursing Specialist at Brockton Area Multi Services Inc, you will play a vital role in providing exceptional care to individuals with diverse medical needs,...


  • Weymouth, Massachusetts, United States JB AUTO CARE Full time

    Job OverviewExperienced Automotive TechnicianAbout Us · Steady workflow· Bright, modern 12-bay workshop· High-volume service center· Diverse range of vehicle types· Access to cutting-edge diagnostic tools As an Automotive Technician, your duties will encompass diagnosing and repairing both domestic and foreign automobiles, ensuring exceptional customer...


  • Weymouth, Massachusetts, United States Daish's Holidays Ltd Full time

    About Daish's Holidays Ltd:Daish's Holidays Ltd is a family-owned hotel and holiday operator primarily serving the retired demographic. Over the past five years, the company has expanded significantly, now featuring several hotel locations across the UK and a fleet of 25 luxurious coaches.Recognized as an industry leader, Daish's Holidays Ltd consistently...


  • Weymouth, Massachusetts, United States Host Healthcare Full time

    Job Title: Traveling Medical Imaging SpecialistJob Type: Full-time, ContractLocation: South Weymouth, MassachusettsJob Description:Host Healthcare is seeking a skilled Traveling Medical Imaging Specialist to join our team. As a Traveling Medical Imaging Specialist, you will be responsible for operating medical imaging equipment to produce high-quality...

  • Travel Nurse RN

    4 days ago


    Weymouth, Massachusetts, United States Supplemental Health Care Full time

    Job Title: Travel Nurse RN - Urology SpecialistWe are seeking a skilled and experienced Travel Nurse RN to join our team at Supplemental Health Care. As a Urology Specialist, you will be responsible for providing high-quality patient care in a hospital setting.Job Summary:Provide direct patient care to patients with urological conditionsCollaborate with...


  • Weymouth, Massachusetts, United States VCA Animal Hospitals Full time

    VCA Animal Hospitals is in search of a skilled Customer Care Specialist to enhance our administrative team. In this position, you will collaborate closely with our clients and veterinary professionals to deliver exceptional service and ensure seamless access to medical care for our patients. Our leadership team is dedicated to pioneering innovative and...


  • Weymouth, Massachusetts, United States South Shore Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Specimen Processing Specialist to join our team at South Shore Health. As a key member of our laboratory operations team, you will be responsible for ensuring the smooth processing and handling of specimens, maintaining accurate records, and providing exceptional customer service to our...


  • Weymouth, Massachusetts, United States Montilio's Baking Company Full time

    Position OverviewMontilio's Baking Company is on the lookout for a dedicated Pastry Sales Specialist to play a vital role in our operations. In this position, you will be tasked with promoting and selling our baked goods and related offerings in a retail environment, contributing to the overall success of the business.We offer both part-time and full-time...

  • Project Team Member

    4 days ago


    Weymouth, Massachusetts, United States Woolpert Full time

    Overview:SNHA, A Woolpert Company is a leading global architectural practice, focused on delivering high-performance, complex facilities for top technology clients. We combine applied research, strategic thinking, and technology-driven design methods to drive innovation and shape the future of our profession. Due to our growth, we are seeking an experienced...


  • Weymouth, Massachusetts, United States Triage Staffing Full time

    Position Overview:Triage Staffing is actively seeking a traveling CT Imaging Specialist for an exciting opportunity.Key Responsibilities:- Perform CT scans and assist in diagnostic imaging procedures.- Ensure patient safety and comfort during imaging processes.- Collaborate with healthcare professionals to provide high-quality patient care.Job...


  • Weymouth, Massachusetts, United States TRS Healthcare Full time

    TRS Healthcare is currently seeking a Mobile Mammography Specialist for an exciting travel opportunity. Position OverviewSpecialty: Mammography SpecialistField: Allied Health ProfessionalDuration: 13 weeksWork Schedule: 40 hours per weekShift: 8-hour daysEmployment Type: TravelBenefitsAs a valued member of our team, you will enjoy a range of benefits,...


  • Weymouth, Massachusetts, United States South Shore Health Full time

    Position OverviewAs a Clinical Rehabilitation Specialist, you will be responsible for the assessment and treatment of individuals experiencing a range of physical, orthopedic, and sports-related conditions. You will collaborate with a multidisciplinary team to ensure the delivery of exceptional patient care services.Key Responsibilities1) Patient Carea)...


  • Weymouth, Massachusetts, United States Soliant Full time

    CT Technologist - 13-Week Contract Soliant Health is actively searching for a qualified CT Technologist to fulfill a temporary contract role. This position emphasizes a strong dedication to patient care along with expertise in CT imaging procedures. Position Overview:Role: CT TechnologistContract Length: 13 weeksWork Schedule: 10-hour night shifts Key...


  • Weymouth, Massachusetts, United States Uniti Med Full time

    Job Description**Job Title:** Travel Nurse RN Specialist**Job Type:** Travel Nursing**Location:** Massachusetts**Job Description:**We are seeking a highly skilled Travel Nurse RN Specialist to join our team at Uniti Med.The ideal candidate will have experience in Urology care and be able to work independently in a fast-paced environment.As a Travel Nurse RN...


  • Weymouth, Massachusetts, United States Domino's Franchise Full time

    Become a Part of Our Domino's Franchise TeamWe are thrilled to invite enthusiastic individuals who are dedicated to providing an exceptional pizza experience for our clientele. If you possess a cheerful demeanor and thrive in a dynamic setting, we would love to have you on board.As a valued member of our Domino's Franchise, your key duties will...


  • Weymouth, Massachusetts, United States Wildcat Plumbing Services LLC Full time

    Job Opportunity: Residential Service Plumber**Job Summary**We are seeking a skilled and reliable Residential Service Plumber to join our dynamic team at Wildcat Plumbing Services LLC. As a key member of our company, you will play a crucial role in ensuring the smooth functioning of plumbing systems in residential settings.**Responsibilities and...


  • Weymouth, Massachusetts, United States Eastern Bank Full time

    Job Overview As a vital member of our team, Service Associates are proficient in the roles of both a Customer Service Representative (sales on the platform) and Teller (transactions at the teller line). Key Responsibilities:Focus on achieving individual sales and service objectives through the following tasks: Open and manage deposit accounts Prepare and...