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Member Services Associate 6a-2p MON-FRI

2 months ago

Des Plaines, Illinois, United States Planet Fitness Full time

Join Our Dynamic Team

As a Member Services Associate, you will be instrumental in providing an exceptional experience for our members and visitors at our fitness center. Your key responsibilities will include:

  • Welcoming members, potential members, and guests with outstanding customer service.
  • Performing various front desk tasks such as responding to inquiries, checking in members, and conducting facility tours.
  • Accurately and promptly updating member accounts.
  • Professionally addressing member questions and concerns in a timely manner.
  • Contributing to the cleanliness and organization of the facility.

The qualifications for this role include:

  • Prior experience in customer service is advantageous.
  • Basic proficiency in computer operations.
  • A sincere interest in health and fitness.
  • A friendly and positive demeanor.
  • Dependability and punctuality.
  • Strong communication and problem-solving abilities.
  • A high school diploma or equivalent.
  • Must be at least 18 years of age.

If you are enthusiastic about assisting others, have a passion for fitness, and excel in a lively environment, we would be delighted to welcome you as a Member Services Associate.