Sales Associate

2 days ago


Des Plaines, Illinois, United States Crocs Full time
Overview

Crocs is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Provide world-class customer service, using our C.H.A.R.M service model to ensure every customer leaves the store feeling valued and satisfied.
  • Contribute to creating a positive and inclusive team environment, fostering open communication and collaboration among team members.
  • Assist in various store departments, including consumer service, product knowledge, visual presentation, and stock room management.
  • Support team members in executing daily retail operations, such as POS system management, stock replenishment, and pricing processes.
  • Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
  • Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
Requirements
  • Must be 16 years or older.
  • Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential.
  • Desire to succeed in a fast-paced retail environment.
  • Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily.
  • Ability to place and arrange items on all shelves and racks daily.
  • Ability to climb and descend ladders carrying merchandise daily.
  • Ability to lift 30 pounds or more with assistance daily.
  • Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily.
What We Offer

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We offer a competitive salary, benefits package, and opportunities for growth and development.


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