Administrative Support Specialist

6 days ago


Framingham, Massachusetts, United States South Middlesex Opportu Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at South Middlesex Opportu. The successful candidate will provide administrative support to our Childcare/Head Start center, ensuring the smooth operation of our daily activities.

Key Responsibilities
  • Administrative Duties: Perform data entry, input invoices, collect fees, track data, order supplies, create flyers, and develop newsletters.
  • Reception Services: Answer and direct phone calls, greet guests, and maintain communication with school bus drivers via two-way radios.
  • Customer Service: Establish positive connections with children, families, and community members through phone, computer, or in-person interactions.
  • Reporting and Data Management: Run reports, track data, and create and maintain spreadsheets.
  • Special Projects: Assist with special projects as needed.
Requirements
  • Excellent Communication Skills: Provide exceptional customer service and communicate effectively with colleagues and clients.
  • Technical Skills: Proficient in MS Word, Excel, and PowerPoint.
  • Language Skills: Bilingual (Spanish or Portuguese) is a plus.
  • Physical Demands: Ability to handle physical aspects of the position, including bending, standing, and sitting for long periods.
Working Conditions

The normal work schedule is Monday through Friday, 9:30am-6:00pm, with some flexibility required. A successful background check is mandatory.



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