Rental Equipment Specialist
1 month ago
We are seeking a highly skilled Rental Equipment Associate to join our team at Gillman Home Center. As a key member of our rental department, you will be responsible for providing exceptional customer service, ensuring the efficient operation of our rental equipment, and maintaining a safe and organized work environment.
Key Responsibilities- Provide excellent customer service to customers, responding to their needs and resolving any issues in a timely and professional manner.
- Treat all team members, vendors, and customers with courtesy and respect, promoting a positive and inclusive work environment.
- Assist customers with rental transactions, including checking equipment for damage, fuel levels, and missing parts, and ensuring that all equipment is returned in good condition.
- Monitor and track equipment, following up on contracts to ensure timely returns and communicating with customers and management as needed.
- Perform routine maintenance and repairs on rental equipment, ensuring that all equipment is in good working condition and meets company safety policies.
- Deliver and pick up rental equipment as needed, ensuring that all equipment is properly secured and transported.
- Inspect equipment regularly to identify any issues or concerns, and communicate these to management and customers as needed.
- Assist with store maintenance, including cleaning common areas, trash removal, and other tasks as assigned.
- Follow all company policies and procedures, including those related to safety, customer service, and equipment maintenance.
- High school diploma or equivalent required.
- Valid driver's license and a clean driving record.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Basic mechanical skills and knowledge of equipment maintenance.
- Ability to lift up to 50 pounds and stand for prolonged periods.
This is a part-time position, with days and hours of work varying. The ideal candidate must be able to work independently and as part of a team, with a strong focus on customer service and equipment maintenance.
The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and ensuring the efficient operation of our rental equipment.
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