Program Delivery Manager

3 weeks ago


Mountain View, California, United States Aeva, Inc Full time

About Aeva, Inc:

Aeva's mission is to transform autonomy through innovative sensing and perception technology that integrates all key LiDAR components onto a silicon photonics chip in a compact module. Our 4D LiDAR sensors detect instant velocity, enabling autonomous devices to make safer and more informed decisions.

Job Description:

The Customer Program Manager serves as the primary point of contact for assigned accounts, building trust and rapport while identifying areas of opportunity and highlighting best practices.

Responsibilities:

  • Working collaboratively with sales and technical leads to divide and conquer both strategic and tactical actions with key accounts
  • Interface with assigned customers to distill requirements, requests, and issues into actionable tasks for the greater cross-functional teams
  • Own weekly customer meetings, notes, presentations, and follow-up on key programs
  • Communicate effectively with both internal and external senior managers to better understand customer needs and share learnings
  • Provide guidance on responses, deliverables, and proposals based on strong working relationships with assigned accounts
  • Tracks status of customer deliverables and takes ownership of meeting and exceeding expectations
  • Develop and assemble customer-facing technical / engineering content including presentations, RFI and RFQ responses, and other customer-requested data or analysis

Requirements:

  • Working knowledge of automotive and/or industrial product development cycles, supply chain interdependencies, and commercial terms impacting revenue recognition
  • Ability to work effectively across multiple departments in a deadline-driven environment
  • Understanding of how to prioritize, escalate, and gain buy-in from key stakeholders to quickly drive customer issues to effective resolutions
  • Experience successfully managing rigorous customers in automotive and industrial markets in competitive, dynamic, and fast-growing automation
  • Outstanding interpersonal skills, with the ability to influence customers at multiple levels with a desire and talent to collaborate with diverse and remote teams and resources
  • Analytical and process-oriented mindset
  • 3-5 years of experience in business development/sales, automotive program management, account management, or customer success
  • Willingness to travel to support customers on-site

Benefits:

  • Be part of a fast-paced and dynamic team
  • Very competitive compensation and meaningful stock grants
  • Exceptional benefits: Medical, Dental, Vision, and more
  • Unlimited PTO: We care about results, not punching timecards

Salary:

$132,400 - $179,200 per year

Salary ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, certifications, qualifications, relevant education or training, and market conditions.



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