Automotive Tire Claims Specialist

9 hours ago


Westbury, New York, United States Rallye BMW Full time
Job Overview

Rallye BMW is seeking a highly motivated and detail-oriented Tire Claims Specialist to join our team. As a key member of our service department, you will play a crucial role in ensuring a seamless and personalized automotive experience for our customers.

Key Responsibilities:

  • Collaborate with service advisors and technicians to resolve tire claims with tire damage coverage.
  • Process and handle paperwork for all tire claims, ensuring timely and efficient submission to claims carriers.
  • Follow up with claims to ensure accurate processing and resolution.
  • Communicate effectively with vendors and customers regarding claims status.
  • Assist with service administration functions, including loaner car responsibilities, reception, and scanning.

Requirements:

  • High School Diploma or Equivalent.
  • Previous experience in cashier, administrative, or customer service roles.
  • Basic computer and phone skills, with proficiency in Microsoft and Google Suites, and experience with CDK.
  • Excellent communication and interpersonal skills.

Benefits:

  • Competitive hourly rate of $18 + Shop Bonus Program.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Company-paid life insurance and optional additional coverage.
  • Voluntary short-term and long-term disability available.
  • Additional voluntary benefits, including Aflac and LegalShield.
  • Paid time off and holidays.
  • 401K plan and Employee Assistance Program.

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