Automotive Tire Claims Specialist
9 hours ago
Rallye BMW is seeking a highly motivated and detail-oriented Tire Claims Specialist to join our team. As a key member of our service department, you will play a crucial role in ensuring a seamless and personalized automotive experience for our customers.
Key Responsibilities:
- Collaborate with service advisors and technicians to resolve tire claims with tire damage coverage.
- Process and handle paperwork for all tire claims, ensuring timely and efficient submission to claims carriers.
- Follow up with claims to ensure accurate processing and resolution.
- Communicate effectively with vendors and customers regarding claims status.
- Assist with service administration functions, including loaner car responsibilities, reception, and scanning.
Requirements:
- High School Diploma or Equivalent.
- Previous experience in cashier, administrative, or customer service roles.
- Basic computer and phone skills, with proficiency in Microsoft and Google Suites, and experience with CDK.
- Excellent communication and interpersonal skills.
Benefits:
- Competitive hourly rate of $18 + Shop Bonus Program.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Company-paid life insurance and optional additional coverage.
- Voluntary short-term and long-term disability available.
- Additional voluntary benefits, including Aflac and LegalShield.
- Paid time off and holidays.
- 401K plan and Employee Assistance Program.
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