Banking Associate

1 week ago

Muskego, Wisconsin, United States Citizens Bank - WI Full time
Job Summary

We are seeking a highly skilled and customer-focused Teller to join our Muskego Branch team at Citizens Bank - WI. As a Teller, you will be responsible for handling basic transactions for customers in a friendly and efficient manner, while maintaining and balancing a teller window.

Key Responsibilities:

  • Represent the Bank to customers in a courteous and professional manner
  • Process transactions in an enthusiastic and prompt manner, in conformance with policies and procedures
  • Provide customers with outstanding service and cross-sell Bank products and services
  • Maintain and balance a teller drawer
  • View basic account history and answer account questions
  • Process various transactions, including deposits, withdrawals, loan payments, check cashing, and more
  • Answer phone calls and assist customers as needed
  • Process check orders, cash advances, stop payments, and other transactions

Requirements:

  • High School Diploma or GED required
  • Prior banking experience preferred
  • 6 months or more related experience in customer service and cash handling required
  • Must comply with applicable laws and regulations, including the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control
  • High level of professionalism, basic computer skills, and excellent organizational skills

What We Offer:

Citizens Bank - WI is an equal opportunity employer and offers a competitive salary and benefits package to its employees.

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