Customer Experience Representative
5 days ago
As a Sales Floor Representative at Foot Locker, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining a positive and inclusive work environment.
About the Role:
- Key Responsibilities:
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
- Delivering sales, outstanding customer experience, and operational expectations.
- Maintaining personal and productivity goals.
- Connects with every customer by asking open-ended questions to assess needs.
- Ability to learn and share expertise of products and trends to fit customers' needs.
- Maintains an awareness of all product knowledge, and current or upcoming product/trends.
- Contributes to a positive and inclusive work environment.
Requirements:
- 0-3 years of retail experience.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
- Initiates completion of tasks or activities without necessary supervision.
- Flexible availability including nights, weekends, and holidays.
Benefits:
- Rate of Pay Starting at: $13/Hour.
- 30-50% Employee Discount.
- Paid Time Off, Paid Parental Leave.
- Weekly Pay.
- Life, Medical and Dental Coverage.
- Development and Advancement Opportunities.
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