Child Protective Services Case Assistant

6 days ago

Temple, Texas, United States Dept of Family & Protectve Svc Full time

About the Role

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This is a supportive position in our Child Protective Services team, where you will work closely with caseworkers and supervisors to provide essential services to families involved in CPS cases.

You will be responsible for:

  • Providing transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
  • Observing and/or supervising parent and child visits.
  • Completing appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
  • Maintaining out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
  • Performing other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

Requirements

To be successful in this role, you will need:

  • Knowledge of Child Protective Services.
  • Knowledge of community resources.
  • The ability to communicate effectively verbally and in writing.
  • The ability to follow instructions.
  • The ability to get work effectively with others.
  • The ability to effectively supervise children of various ages.
  • The ability to operate a personal computer, several software packages, and basic office equipment.
  • The ability to work in an office supporting several staff members.

Salary Information

We offer a competitive salary of approximately $45,000 per year, which may be higher based on experience.

Benefits

We offer a range of benefits, including health insurance, paid annual leave, sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases.

Working Conditions

As a Human Services Technician, you may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities.

Why Work for Us?

We are committed to making a difference in the lives of Texas families. As a Human Services Technician, you will have the opportunity to work with a dedicated team of professionals who are passionate about protecting vulnerable populations.

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