Senior Product Owner, SFMC

1 week ago


Olympia, Washington, United States Humana Full time
About the Role

We are seeking a highly skilled Senior Product Owner to join our Marketing Regulatory and Operational Communications (MROC) team. As a Senior Product Owner, you will play a critical role in supporting Humana's marketing journeys, campaigns, and communications with business strategy and consulting on marketing and communication delivery strategy.

Key Responsibilities
  • Coordinate with Product Owner to understand and translate requirements into architecture for key solutions, from design to coding, providing consultation around channels and audience targeting
  • Prioritize activities across development and operations for high-quality execution, prioritizing requests, change requests, etc.; lead the delivery team to achieve work stream tasks/milestones
  • Look for enhancements to the messaging to achieve the strategy/goal
  • Structure, plan, and lead design sessions
  • Collaborate with other work stream professionals to develop integrated solutions and resolve dependencies
  • Work to build out annual and quarterly roadmaps in partnership with business strategy and develop incremental planning meetings
  • Develop and communicate the sprint goals, and make sure the acceptance criteria is met
  • Identify opportunities to simplify, automate, and consolidate across lines of business or products
  • Work closely with Product Owner and Scrum Master to provide progress updates and ensure the management of any delivery risks or issues
  • Identify and research potential pre and post-production issues and assist in resolution and provide technical support when necessary
  • Structure and lead prototype demos and collect feedback from Product Owner
  • Support and execute release planning activities
  • Identify, resolve, and/or escalate infrastructure issues
  • Provide coaching and development guidance to delivery team members
  • Promote best practice solutions and integrated applications to reduce costs and improve overall adoption
  • Ensure clear and effective communication with existing or concurrent projects
  • Create and manage solution-related documentation, providing input and solution guidance to the developers for custom solutions
Requirements
  • Bachelor's degree or higher in marketing, communications, or business OR equivalent related experience
  • 3+ years of communications, marketing, product owner (indirectly or directly) or related experience
  • Experience with multi-channel campaigns
  • Salesforce Marketing Cloud (SFMC) Email Specialist certification
  • Requirements documentation/story creation experience
  • Excellent verbal, written, and presentation skills
  • Demonstrated skills leading and/or influencing cross-functional teams
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
  • Experience with Aprimo, ADO, and/or EMME
  • Previous end-to-end communication experience within Humana
  • Agile experience
About Humana

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.

These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive environment that values diversity, equity, and inclusion.


  • Product Owner

    2 weeks ago


    Olympia, Washington, United States State of Washington Full time

    About the RoleWe are seeking a highly skilled and experienced Product Owner to join our team at the Department of Licensing. As a Product Owner, you will be responsible for providing expert-level consultation and analysis to management, staff, and customers. You will be a trusted advisor to business areas and functions, providing education on tools and...

  • Product Owner

    3 weeks ago


    Olympia, Washington, United States Oracle Full time

    About the RoleWe are seeking a highly skilled Product Owner - Rehabilitation Products to join our team at Oracle. As a key member of our Shared Domain Application Management Product Delivery team, you will be responsible for overseeing the delivery of best practice Model configuration of rehabilitation products.Key ResponsibilitiesGlobal Configuration and...


  • Olympia, Washington, United States Nelnet Full time

    About NelnetNelnet is a professional services company that provides payment technology, education services, and learning management solutions to education and faith-based organizations. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to...

  • Senior Product Owner

    2 weeks ago


    Olympia, Washington, United States Oracle Full time

    Job DescriptionOracle is seeking a skilled Program Manager to lead global oversight of our Oracle Health Physician Experience and Ambulatory product across all of our multi-tenant stakeholders.Key Responsibilities Spearhead the global configuration and workflows of the Oracle Health Physician Experience and Ambulatory venues, aligning them with...

  • CCWIS Product Manager

    2 weeks ago


    Olympia, Washington, United States State of Washington Full time

    Job Title:CCWIS Product Owner (MA 5) Internal OnlyJob Summary:We are seeking a highly skilled CCWIS Product Owner to join our team at the State of Washington. The successful candidate will be responsible for ensuring the successful implementation and maintenance of our Child Welfare Information System (CCWIS).Key Responsibilities:Lead the development and...


  • Olympia, Washington, United States Farmers Insurance Olympia District Office Full time

    Unlock Your Entrepreneurial SpiritAre you an ambitious individual looking to build a successful business and invest in yourself? Farmers Insurance Olympia District Office is seeking talented entrepreneurs to join our team as Insurance Business Owners. With over 90 years of experience and top-notch training, we provide the perfect platform for you to launch...


  • Olympia, Washington, United States Amazon Web Services, Inc. - A97 Full time

    About the RoleWe are seeking a highly skilled Senior Technical Program Manager to join our team at Amazon Web Services, Inc. - A97. As a Senior Technical Program Manager, you will be responsible for delivering complex cross-team programs and ensuring the highest quality products and services are delivered predictably.You will guide both strategy and tactical...


  • Olympia, Washington, United States Amazon Web Services, Inc. - A97 Full time

    About the RoleWe are seeking a highly skilled Senior Technical Program Manager to join our team at Amazon Web Services, Inc. - A97. As a Senior Technical Program Manager, you will be responsible for delivering complex cross-team programs and ensuring the highest quality products and services are delivered predictably.You will guide both strategy and tactical...

  • Senior State

    2 weeks ago


    Olympia, Washington, United States Baker Tilly US, LLP Full time

    About the RoleBaker Tilly US, LLP is seeking a highly skilled Senior State & Local Tax Associate to join our growing State & Local Tax (SALT) practice. As a member of our talented team, you will help clients navigate complex state and local tax challenges, ensuring compliance and reducing expenses.Key ResponsibilitiesCollaborate with CFOs, owners, and...

  • Production Operator

    4 weeks ago


    Olympia, Washington, United States Crown Cork & Seal USA, Inc. Full time

    About Crown Cork & Seal USA, Inc.Crown Cork & Seal USA, Inc. is a leading global manufacturer of packaging solutions for consumer goods. As a company, we are passionate about delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike.Division OverviewCrown's Beverage Division is a leading manufacturer of...


  • Olympia, Washington, United States Animology Full time

    Sales Associate Position OverviewAnimology is seeking a dedicated Sales Associate to enhance our customer experience. The ideal candidate will possess a solid understanding of pet nutrition and demonstrate exceptional customer service abilities. This role involves guiding customers in selecting the best products for their pets while offering nutritional...

  • Production Operator

    4 weeks ago


    Olympia, Washington, United States Crown Cork & Seal USA, Inc. Full time

    About Crown Cork & Seal USA, Inc.Crown Cork & Seal USA, Inc. is a leading global packaging company that specializes in designing, manufacturing, and selling packaging products for consumer goods. As a global leader, we are passionate about helping our customers build their brands and connect with consumers worldwide.We achieve this by delivering innovative...


  • Olympia, Washington, United States ManTech Full time

    Secure Our Nation, Ignite Your FutureBecome an integral part of a diverse team at an industry-leading organization where employees come first.At ManTech, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.We're currently seeking a motivated, career- and customer-oriented Senior Information...

  • Production Operator

    3 weeks ago


    Olympia, Washington, United States Crown Cork & Seal USA, Inc. Full time

    About Crown Cork & Seal USA, Inc.Crown Cork & Seal USA, Inc. is a leading global packaging solutions provider for consumer goods. Our company is passionate about helping our customers build their brands and connect with consumers worldwide.We achieve this by delivering innovative packaging solutions that offer significant value for brand owners, retailers,...

  • Production Operator

    4 weeks ago


    Olympia, Washington, United States Crown Cork & Seal USA, Inc. Full time

    About Crown Cork & Seal USA, Inc.Crown Cork & Seal USA, Inc. is a leading global packaging solutions provider for consumer goods. Our company is passionate about helping our customers build their brands and connect with consumers worldwide.We achieve this by delivering innovative packaging solutions that offer significant value for brand owners, retailers,...

  • Senior Tax Associate

    3 weeks ago


    Olympia, Washington, United States Baker Tilly US, LLP Full time

    About the RoleBaker Tilly US, LLP is seeking a talented tax professional to join our team as a Senior Tax Associate - Individual Tax Services. As a trusted business advisor, you will provide US individual tax services to our Principals, including tax preparation, planning, and consulting.Key ResponsibilitiesDeliver high-quality tax services to clients,...

  • Production Operator

    3 weeks ago


    Olympia, Washington, United States Crown Cork & Seal USA, Inc. Full time

    About Crown Cork & Seal USA, Inc.Crown Cork & Seal USA, Inc. is a leading global packaging solutions provider for consumer goods. As a global leader in the design, manufacture, and sale of packaging products, we are passionate about helping our customers build their brands and connect with consumers worldwide.We deliver innovative packaging solutions that...


  • Olympia, Washington, United States Baker Tilly US, LLP Full time

    About Baker Tilly US, LLPBaker Tilly US, LLP is a leading advisory, tax, and assurance firm that provides clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers.Job SummaryWe are seeking a Federal Tax Senior Associate to join our team. As a trusted business advisor, you...

  • Senior Java Developer

    2 weeks ago


    Olympia, Washington, United States HealthEdge Full time

    Job Title: Senior Java EngineerHealthEdge is seeking a highly skilled Senior Java Engineer to join our team. As a Senior Java Engineer, you will be responsible for designing, implementing, and developing software applications using Java.Key Responsibilities:Design and develop Java-based software applicationsParticipate in all phases of software development,...


  • Olympia, Washington, United States Cribl, Inc Full time

    About Cribl, IncCribl, Inc is a serious company that doesn't take itself too seriously. We're a remote-first company that empowers our employees to do their best work, wherever they are.Job DescriptionWe're looking for a collaborative, curious, and motivated Senior Backend Engineer to join our team. As a Senior Backend Engineer at Cribl, you will help set...