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Customer Service Associate
2 months ago
Company: Premier Automotive Group
- Key Responsibilities:
- Greet visitors to the facility and assess their requirements.
- Direct clients to the suitable department and inform the relevant personnel.
- Manage incoming telephone inquiries and route them appropriately.
- Engage with callers and guests in a courteous and professional manner.
- Collect essential customer details using established protocols.
- Input data into the database and prepare reports for management review.
- Facilitate effective communication among all stakeholders.
- Support various administrative tasks as required.
- Handle transactions and associated documentation with precision.
- Requirements:
- No previous experience required.
- Basic literacy, numeracy, and communication skills.
- Strong interpersonal skills and ability to communicate effectively.
- Aptitude for following instructions with accuracy.
- Dedication to providing exceptional customer service.
- Successful completion of background checks and drug screenings.