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Key Holder

2 months ago

New York, New York, United States THE PAPER STORE Full time
Job Title: Key Holder

At The Paper Store, we are seeking a highly motivated and customer-focused Key Holder to join our team. As a Key Holder, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining merchandising standards in a fast-paced retail environment.

Key Responsibilities:
  • Customer Service: Provide customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach, ensuring that every customer is greeted warmly and with enthusiasm.
  • Sales and Merchandising: Maintain a thorough knowledge of products, including features and benefits, and suggest additional items to build onto sales.
  • Team Leadership: Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs.
  • Store Operations: Supervise the sales floor, process customer returns and exchanges, and perform store opening/closing procedures.
Requirements:
  • Previous Experience: Previous experience and leadership work in specialty retail is preferred.
  • Flexibility: Ability to work a flexible schedule to include nights, weekends, and holidays.
  • Technical Skills: Proficient in using Microsoft Office and POS Systems.
  • Teamwork: Ability to work well and be a leader in a team environment.

The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.