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Patient Care Associate

2 months ago


Cincinnati, Ohio, United States Mercy Health Full time

Position Overview

A Patient Care Associate (PCA) plays a vital role in delivering fundamental healthcare and assistance to individuals under the supervision of a Registered Nurse or designated healthcare professional. The PCA is tasked with supporting patients in their essential needs such as feeding, personal hygiene, and maintaining a clean environment while closely monitoring their health and vital signs.

Key Responsibilities

  • Delivers essential patient support including comfort care, monitoring vital signs, personal hygiene, and mobility assistance.
  • Acts as a communication bridge between patients and nursing staff to relay concerns and changes in condition.
  • Provides exceptional customer service to patients, families, visitors, and team members.
  • Ensures precise and timely documentation related to patient care.
  • Engages in the transfer of relevant information regarding patients and departmental requirements.
  • Completes assigned tasks following competency validation.
  • Assists patients with therapeutic transfer methods while promoting independence.
  • Adapts care approaches based on patients' preferences and interests.

Qualifications

  • No formal education required.

Licensure/Certification Requirements

  • Completion of a nursing aide training program.
  • Successful completion of STNA (State Tested Nurse Aide) or CNA (Certified Nurse Aide) certification, or completion of a nursing program with clinical experience.

Experience

  • Preferred recent experience in healthcare environments.

Skills and Competencies

  • Excellent problem-solving, communication, and interpersonal abilities.
  • Professional interaction with both staff and patients.
  • Ability to thrive in fast-paced settings.

Training

Familiarity with EPIC Electronic Health Record (EHR) systems is preferred.

We are an equal opportunity employer offering a comprehensive benefits package including medical, dental, and vision coverage, prescription drug plans, flexible spending accounts, life insurance, retirement savings contributions, paid time off, and educational assistance among other benefits.

Scheduled Weekly Hours: 36

Work Shift: Evenings/Nights

Department: Rehabilitation Services

Join our healthcare organization dedicated to providing high-quality care to our patients and making a positive impact in the community.