Mobile Service Technician

3 weeks ago

Pensacola, Florida, United States HOME DEPOT U.S.A., INC. Full time
Job Summary:

The Mobile Service Mechanic is a critical role at Home Depot U.S.A., Inc., responsible for maintaining a fleet of rental equipment at various store locations and customer job sites. This position requires a strong emphasis on preventive maintenance, ensuring the equipment is in good working condition and meets safety standards.

Key Responsibilities:
  • Perform routine inspections and preventive maintenance on rental equipment to ensure it is in good working condition and meets safety standards.
  • Conduct repairs and maintenance on light rental construction equipment, with a focus on preventive maintenance.
  • Order necessary parts and respond to service calls in a timely manner.
  • Utilize company technology platforms to document all work performed on equipment, including labor and parts.
  • Assist with equipment deliveries and pickups as required.

Requirements:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must meet DOT medical certification requirements.

Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite.
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.
  • Excellent written and verbal communication skills.
  • 1 or more years of experience servicing construction equipment (preventative maintenance, troubleshooting, minor mechanical repairs).
  • Light construction equipment maintenance knowledge and/or skills including small engines and hydraulics.
  • Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components.
  • Experience, ability, and desire to provide superior customer service.
  • Valid driver's license.
  • Familiarity with inventory management.
  • Working knowledge of handheld technology (smartphone, laptop, tablet).
  • Ability to work effectively with different personality types and all levels of associates.
  • Ability to work independently.
  • Ability to operate in extreme outdoor working conditions.
  • Ability to adapt to unforeseen circumstances, including weather, traffic, and others.
  • Strong work ethic.

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