Mental Health Support Specialist

5 days ago


Jamestown, New York, United States Venture Forthe Full time
Job Description

Venture Forthe, a leading healthcare agency in Western New York, is dedicated to empowering individuals with the right to make their own choices. Our clinical department focuses on HCBS (Home and Community Based Services) and CORE (Community Orientation Recovery and Empowerment Services) programs under the Office of Mental Health.

The goal of the CORE/HCBS program revolves around increasing behavioral health and addiction recovery through an outpatient system. This includes providing clients with tools, resources, and skills to aid in their recovery journey. We take pride in helping our clients achieve milestones such as obtaining higher education degrees, building relationships with friends and family, and regaining independence in the community.

Key Responsibilities:
  • Providing HCBS and CORE services for clients as needed, both in-person and remotely
  • Offering individual clinical supervision, including case consultation, to address growing psychiatric needs, referrals to alternative services, risk management, and addressing any health and safety concerns
  • Maintaining regular availability and check-ins with a clinical supervisor to ensure quality care, staff morale, and overall professional development
  • Assisting direct service staff with guidance and support to adjust interventions when an individual is not making expected progress
  • Overseeing approval and monitoring of clinical department documentation processes
  • Reviewing and guiding staff on revisions for individual service plans
  • Collaborating with the staff support team to identify opportunities to improve staff documentation and outline specific plans with timelines and monitoring
  • Participating in complaint and incident handling with the department team
  • Maintaining tracking processes and related documentation for all complaints and incidents reported to the Clinical Department
  • Assisting with investigations of complaints or incidents as assigned by Clinical Leads
  • Coordinating communication with clinical leads to VF departments such as HR or Compliance or external organizations
  • Supporting the team in developing workflows, documentation standards, and internal agency standards/policies
  • Completing LPHA recommendations for new clients and documenting required information to start CORE services. Coordinating with managed care organizations and CORE outreach teams to establish contact with clients to determine CORE services and submit documentation
Requirements:
  • Rehabilitation counseling to support social and interpersonal skills necessary to increase or sustain community tenure, establish support networks, increase community awareness, develop coping strategies, and effective functioning in the individual's social environment
  • Rehabilitation counseling including recovery activities, interventions, and support necessary for the individual to implement learned skills to remain in a natural community location
  • Assisting the individual with effectively learning adaptive behaviors responding to or avoiding identified precursors that result in relapse or functional impairments
  • All components include additional job duties as assigned

Salary: $55,000 - $65,000 per year

We are looking for a motivated and compassionate Mental Health Support Specialist to join our team at Venture Forthe. The ideal candidate will have experience supporting people in the mental health field or substance abuse recovery. Knowledge in disability accommodations, assistive technologies, DSS/SSI, transportation, and housing access is preferred but not required.



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