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Sales Associate III

2 months ago

Howell, United States Tapestry Full time
Job Description

Coach is a global fashion house founded in New York in 1941. Our mission is to create beautiful things, crafted to last, for individuals to express themselves authentically. As a Sales Associate, you will be part of a team that embodies the Coach spirit, characterized by inclusivity, courage, and a passion for innovation.

Key Responsibilities
  • Develop and execute personal sales and clienteling strategies in partnership with the management team to drive sales and customer satisfaction.
  • Provide exceptional customer service, building credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace.
  • Stay up-to-date on local market trends and support the execution of local sales strategies and tactics to drive business results.
  • Maintain a high level of product knowledge and remain aware of current collections to effectively communicate with customers.
  • Work collaboratively with the team to achieve sales goals and maintain a positive, inclusive store environment.
Requirements
  • 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash registers systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to communicate effectively with customers and team, and to work a flexible schedule to meet the needs of the business.
Competencies
  • Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others.
  • Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
  • Dealing with Ambiguity: Can effectively cope with change and decide and act without having the total picture.
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems and adapts behaviors as appropriate.