Customer Experience Ambassador

3 days ago


Oxon Hill, Maryland, United States iCIMS Organic ZipApply Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our operations team, you will play a critical role in ensuring that our customers have an exceptional experience when interacting with our parking services.

The ideal candidate will possess excellent communication skills, a strong ability to work independently, and a passion for delivering top-notch customer service.

Responsibilities:

  • Deliver exceptional customer experiences by providing timely and effective assistance to customers.
  • Direct customers to available parking spaces to ensure seamless parking experiences.
  • Count vehicles on location throughout shifts, as needed.
  • Issue violation warnings to tenants and visitors who violate garage policies.
  • Provide assistance to customers who have forgotten where they parked their vehicles.

Salary Range: $15.75 - $17.00 per hour



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