Hospitality Associate

5 days ago


Lexington, Kentucky, United States Wise Staffing Group Full time
Job DescriptionWe are seeking a highly skilled and customer-focused Hospitality Associate to join our team at Wise Staffing Group. This role will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities
  • Review guest arrival lists to offer a warm and personalized greeting.
  • Anticipate and meet the needs of our guests, including confirming travel arrangements and taking messages.
  • Provide exceptional customer service, both in person and on the phone, to ensure a positive experience for our guests.
  • Ensure that health and quality standards are met, maintaining a clean and safe environment for our guests.
Requirements
  • Experience in customer service, preferably in a hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of hospitality industry standards and best practices.


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