Fitness Manager

2 weeks ago


Williston, North Dakota, United States Anytime Fitness Full time
About Anytime Fitness

We are a high-energy team that strives to provide an incredible experience for our staff and members. Our team's mindset is quick to adapt, grow, and succeed with whatever challenges may come our way.

Member Experience Manager

The primary role of the Member Experience Manager is to provide a world-class experience to all customers in the facility. This is done through fitness consultations, evaluations, and regular check-ins with current customers.

The Member Experience Manager needs to have customer service in the front of their mind to build relationships with their customers.

Responsibilities
  • Sales and Portfolio Management: Maintain accurate financial profiles for personal training members and promote the department's financial growth.
  • Facility Management: Maintain the integrity of the facility and equipment.
  • Customer Satisfaction: Provide excellent customer service, which includes regular engagement with members such as helping them to create and achieve goals.
  • Community Involvement: Build and maintain business to business relationships, attend local community events.
  • Brand Ambassador: Exemplify what it means to be an Anytime Fitness team member by working every day to better yourself and those around you.
Qualifications/Requirements
  • Needs to be able to work from facility.
  • Needs to be able to work required hours as listed.
  • Strong communication skills.
  • Must be coachable.
  • Strong problem-solving skills.
  • Strong knowledge of health, fitness, and physiology.
  • Understands the importance of team cohesion.
  • Must be personable.
  • High school diploma or general education degree (GED).
  • Bachelor's Degree (BA) from four-year college or university in Exercise Science (preferred, but not necessary).
  • One year of fitness training experience.
  • Certificates, licenses and registrations required: CPR/AED Certification, Current Personal Training Certification (or ability to be certified within 90 days)
What We Offer
  • Industry best Health Insurance
  • Dental and Vision Insurance
  • Life Insurance, Long- and Short-term Disability Insurance
  • Company Matched 401(k); Roth IRA available
  • Performance Bonuses
  • Employee Assistance Program (EAP)
  • Employee Discount Purchase Program
  • 10 Days Paid Time Off
  • Holidays off
  • Destination Vacation

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