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Service Technician
2 months ago
We are seeking a highly skilled Service Technician to join our team at Howard Technology Solutions. As a Service Technician, you will be responsible for providing exceptional technical support to our customers, ensuring their equipment is functioning properly and efficiently.
Key Responsibilities- Work closely with our Professional Services Manager to understand each project's requirements and deliverables.
- Assist customer support in resolving technical issues and providing timely solutions.
- Coordinate project logistics, including flight schedules, hotels, and rental vehicles.
- Ensure field projects are completed on time and to the highest standards.
- Provide technical training to customers on the use and maintenance of their equipment.
- Verify customer satisfaction with each project's completion.
- Ensure all necessary tools and parts are available for each project.
- Develop and implement project plans to ensure successful outcomes.
- Maintain accurate records and reports of project progress and completion.
- Represent Howard Technology Solutions in a professional and positive manner.
- Ability to work a flexible schedule when required.
- Willingness to travel for work-related purposes.
- Bachelor's degree from an accredited institution.
- Minimum two years of technical experience in a related field.
- Proficiency in MS Office, email, and computer skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong problem-solving and analytical skills.
- Ability to think creatively and develop innovative solutions.
- Competitive salary with overtime opportunities.
- Medical, dental, and disability insurance.
- Life insurance and 401K retirement plan.
- Education reimbursement and paid holidays.
- Paid vacations and equal opportunities for advancement.
Howard Technology Solutions is an equal opportunity employer and welcomes applications from diverse candidates.