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Food Service Supervisor

2 months ago


Morristown, Tennessee, United States Spring Hills Full time

Join an award-winning organization dedicated to enhancing employee satisfaction. We are INVESTING IN YOUR FUTURE by offering COMPETITIVE compensation, matching 401k plans, and opportunities for education and training. We prioritize your work/life balance with flexible scheduling and GENEROUS PTO. Experience #FINDINGYOURHAPPY through our Employee Committee, recognition programs, and building friendships at work. DEVELOP YOUR SKILLS with our commitment to new technologies and career advancement opportunities.

What you desire: A workplace that values you, a chance to make an impact, opportunities for learning and growth, and being part of something meaningful.

What we provide: A platform for personal and professional growth, the freedom to express your true self, and a sense of belonging within a family-oriented environment.

Spring Hills Senior Communities welcomes YOU We look forward to meeting you and providing the opportunity to #LiveHappy. EEO

We offer competitive compensation and comprehensive benefits:

  • Flexible Work Hours
  • Health Insurance
  • Dental Coverage
  • Vision Insurance
  • 401k Matching
  • Flexible Spending Accounts
  • Performance Bonuses
  • Fully Funded Life Insurance
  • Paid Time Off
  • Sick and Personal Days
  • Employee Recognition Programs
  • Premium Holiday Compensation
  • Ongoing Education Opportunities
  • Discounts on Cell Phones, Transportation, and Retail
  • Volunteer Benefits

Position Overview:

Responsible for the prompt, efficient, and courteous delivery of meals to residents and guests, ensuring adherence to quality standards in both food and service.

Key Responsibilities:

  • Maintain regular attendance and comply with the community's attendance policies.
  • Process orders and serve meals and beverages to residents promptly and courteously, following established standards.
  • Prepare dining areas with clean linens and polished utensils.
  • Respond to guest requests, including beverages and condiments.
  • Demonstrate knowledge of menu items and suggest alternatives as needed.
  • Report any service issues or guest concerns to a supervisor.
  • Complete all closing tasks before signing out.
  • Exhibit a positive, service-oriented attitude towards guests and colleagues.
  • Perform pre-busing of tables consistently, clearing dishes between courses to maintain a tidy dining environment.
  • Adhere to health and safety regulations while maintaining a clean and organized workspace.

Additional Responsibilities:

  • Participate in all required training sessions and staff meetings.
  • Promote a safe working environment by following safety protocols and using proper infection control measures.
  • Maintain professionalism and positivity in interactions with residents, visitors, and team members.
  • Follow all policies and procedures of Spring Hills, LLC.
  • Complete other assigned duties as necessary.

Required Skills:

  • Effective Communication: Ability to convey information clearly.
  • Active Listening: Attentively understanding others' points of view.
  • Service Orientation: Eager to assist and support others.
  • Social Awareness: Recognizing and understanding others' reactions.
  • Coordination: Adjusting actions based on others' movements.
  • Reading Comprehension: Understanding written materials relevant to the job.

Attributes:

  • Oral Comprehension: Understanding spoken information and ideas.
  • Oral Expression: Clearly communicating information verbally.
  • Speech Clarity: Speaking in a way that is easily understood.
  • Speech Recognition: Identifying and comprehending spoken language.
  • Physical Endurance: Ability to perform tasks requiring physical effort over time.
  • Coordination: Harmonizing movements of the body during tasks.

Qualifications:

High School Diploma (or equivalent); no prior experience required.

Physical Requirements:

Engagement in physical activities such as standing, walking, and lifting, with varying levels of exertion required.

We are an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace.