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Clinical Case Coordinator

1 month ago

Pensacola, Florida, United States Levin Papantonio Full time

Job Overview
Levin Papantonio, a renowned personal injury law firm, seeks a detail-oriented Clinical Case Coordinator to join our team. As the first point of contact for potential clients, this role is ideal for those who excel in communication and organizational skills.

Key Responsibilities:
Promptly respond to high volumes of inbound calls, ensuring timely and professional interactions with clients
Maintain accurate and up-to-date records in our case management software
Collaborate with colleagues to achieve shared goals and improve client satisfaction
Utilize strong analytical skills to collect relevant information about potential clients and cases

Requirements:
6+ months of experience in customer service or a call center environment preferred
Strong verbal and written communication skills, with proficiency in spelling and grammar
Ability to maintain confidentiality and handle sensitive information with discretion

What We Offer:
Competitive salary of $15/hour, reflecting the firm's commitment to fair compensation
A comprehensive benefits package, including paid holidays, PTO, 401(k)/profit sharing, and more
A dynamic work environment that fosters collaboration, continuous improvement, and client satisfaction

About Us:
As an equal opportunity employer, Levin Papantonio values diversity and strives to create an inclusive workforce. With over 60 years of experience, we have earned a reputation as one of the most successful personal injury law firms in the nation.