AR Follow Up Specialist

3 weeks ago


Red Bank, New Jersey, United States Med-Metrix Full time
Job Summary

We are seeking a highly skilled and detail-oriented AR Follow Up Representative to join our team at Med-Metrix. As a key member of our Accounts Receivable department, you will be responsible for ensuring timely resolution of outstanding claims and maintaining daily productivity/quality standards.

Key Responsibilities
  • Follow up with payers to resolve claims in a timely manner
  • Meet and maintain daily productivity/quality standards
  • Utilize workflow systems and tools to collect payments and resolve accounts
  • Adhere to policies and procedures established for the client/team
  • Knowledge of timely filing deadlines for designated payers
  • Perform research on payer-specific billing guidelines as needed
  • Analyze and resolve issues causing payer payment delays
  • Communicate issues and trends to management
  • Initiate appeals when necessary
Requirements
  • Preferred 1-5 years' experience in insurance collections
  • Basic functioning knowledge of denied claims and appeals process
  • Knowledge of Medical Terminology, CPT Codes, Modifiers, and Diagnosis Codes
  • Ability to work well individually and in a team environment
  • MS Office basic skills, including Excel
  • Experience with practice management systems
Working Conditions
  • Physical Demands: occasional movement, sitting, and manual tasks
  • Mental Demands: ability to follow directions, collaborate, and handle stress
  • Work Environment: minimal noise level

Med-Metrix is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and promoting diversity, equity, and inclusion in all aspects of our business.


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