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Logistics Coordinator

2 months ago

Oklahoma City, Oklahoma, United States Addison Group Full time

The Dispatcher plays a crucial role in overseeing and directing the flow of personnel, vehicles, and cargo to guarantee prompt and effective service delivery. This position entails liaising with drivers and other staff to offer guidance, manage timelines, and troubleshoot any challenges that may emerge during the transport process.

Key Responsibilities:

Communication:

  • Act as the main contact for drivers, clients, and other stakeholders.
  • Deliver precise and comprehensive instructions to drivers regarding routes, schedules, and delivery specifications.
  • Promptly and effectively address any issues or inquiries from drivers or clients.

Scheduling and Routing:

  • Design and organize transportation routes to maximize efficiency and adhere to deadlines.
  • Monitor traffic patterns and modify routes as needed to prevent delays.
  • Collaborate with other departments to ensure synchronization of schedules and resource distribution.

Monitoring and Reporting:

  • Utilize GPS or other tracking technologies to monitor the location and status of vehicles and personnel.
  • Maintain accurate documentation of transportation activities, including schedules, routes, and incident reports.
  • Compile reports on performance indicators and operational effectiveness.

Problem Solving:

  • Swiftly identify and resolve any challenges or delays that may impact service delivery.
  • Develop contingency strategies to minimize disruptions and uphold service standards.
  • Work collaboratively with team members to devise solutions for intricate logistical challenges.

Customer Service:

  • Deliver outstanding customer service by ensuring timely and precise deliveries.
  • Engage with clients to provide updates and address any service-related concerns.
  • Maintain a professional and courteous demeanor in all interactions.

Qualifications:

  • Education: High school diploma.
  • Experience: Prior experience in dispatching, logistics, or a related field is preferred.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.