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Healthcare Operations Supervisor

2 months ago

Harrisburg, Pennsylvania, United States UPMC Life Changing Medicine Full time

Position Overview:
In this leadership role within a healthcare environment, you will oversee the daily functions of the practice, offering direction to team members and ensuring adherence to established protocols. Your responsibilities will include managing patient interactions, resolving billing discrepancies, and onboarding new staff. Exceptional communication and analytical skills are vital for achieving success in this role.

Primary Duties:

  • Uphold the core values and policies of UPMC.
  • Facilitate patient referrals as necessary.
  • Oversee patient flow and modify staffing as needed.
  • Assist in the preparation of financial reports and billing activities.
  • Educate and mentor team members.
  • Maintain accurate patient records and confirm insurance details.
Qualifications:High school diploma or equivalent required.Experience in financial, admissions, or registration roles.Familiarity with medical terminology and managed care standards.Strong interpersonal and organizational abilities.Competence in operating office technology and software.Licenses and Certifications:

UPMC is an Equal Opportunity Employer/Disability/Veteran