Bakery Team Member

2 days ago

Crystal Lake, Illinois, United States Kroger Full time
About the Role

We are seeking a skilled Bakery Team Member to join our team at Mariano's, a part of the Kroger family of companies. As a Bakery Team Member, you will play a key role in creating an exceptional customer experience through exceptional service and maintaining a safe and clean environment.

Key Responsibilities
  • Create an outstanding customer experience through exceptional service and maintain a safe and clean environment.
  • Assist the department manager in reaching sales and profit goals established for the department.
  • Monitor all established quality assurance standards and adhere to all local, state, and federal health and civil code regulations.
  • Maintain cleanliness of counter, cases, and coolers on a continuous basis.
  • Meet the day's production goals for baked goods and maintain a clean and sanitized work area.
  • Plan and organize a development plan, including setting goals, prioritizing tasks, and developing appropriate time lines.
  • Assist with receiving and unloading of merchandise and supplies.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Prepare special orders per customer requests and use all equipment in the bakery according to company guidelines.
  • Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
  • Adequately prepare, package, label, and inventory ingredients in merchandise.
  • Check product quality to ensure freshness and review 'sell by' dates and take appropriate action.
  • Properly use kitchen equipment, proof-box, stove, computerized scale, and label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager and maintain an awareness of inventory/stocking conditions.
  • Adhere to all food safety regulations and guidelines and reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
  • Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents and report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
  • Ensure that all current merchandising, customer service, labor control, expense, and supply controls, loss prevention, maintenance, safety, food safety, associate, and customer engagement rules are being followed.
Requirements
  • High school diploma or equivalent.
  • Bakery experience.
  • Retail experience.
  • Second language: speaking, reading, and/or writing.
  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math.
  • Current food handlers permit once employed.
  • Must be able to meet the minimum physical demands of the position.
  • Must be 18 or older.
About Us

Mariano's, a part of the Kroger family of companies, is a leading grocery retailer based in Illinois. We are committed to providing our customers with an exceptional shopping experience and to being a positive force in the communities we serve.

We are proud to offer a competitive compensation package, opportunities for career growth and development, and a supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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