Technical Services Director

4 days ago


Omaha, Nebraska, United States Insight Recruitment Full time
Job Overview

We are seeking an experienced and dedicated Technical Services Manager to lead and oversee technical teams, ensuring high technical standards and customer satisfaction.

This is an exciting opportunity to significantly impact a growing region within the company while balancing multiple priorities in a fast-paced, collaborative environment.

Key Responsibilities
  • Leading the performance of technical teams, overseeing profit and employee development.
  • Planning and scheduling projects to meet client needs.
  • Managing financial and operational metrics for profitability.
  • Supporting sales and clients with customized service plans.
  • Aligning processes with other technical leaders to maintain consistency across regions.
  • Overseeing technical standards to ensure proper team training.
  • Managing projects to ensure they are completed on time, within budget, and meet customer specifications.
  • Developing employees to meet performance standards and promoting continuous learning.
Requirements
  • Advanced knowledge in technology and managerial, business, and financial planning skills.
  • Strong computer literacy and the ability to adapt to new technologies.
  • Proven ability to manage teams and multiple technical installations.
  • Experience with systems like Fire Alarm, Audio/Video, Nurse Call, Intercom, security, and access control.
  • Formal technical training or equivalent experience in management and system installations.
  • Certifications such as AVIXA CTS or NICET Level II preferred (must obtain within one year).
  • Valid drivers license and vehicle insurance required.


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