QTC Process and Business Architect

2 weeks ago

New York, New York, United States TEPHRA Full time
Job Summary

TEPHRA is seeking a highly skilled QTC Process and Business Architect to join our team. As a key member of our Quote-to-Cash practice, you will utilize your expertise in process knowledge and product skills to design, advise, sell, and manage Quote-to-Cash programs. Your primary responsibility will be to help define industry and product leading sales and front-end transformation programs.

Key Responsibilities
  • Manage at least 4 large-scale full-life cycle implementations of QTC/CPQ/CLM solutions, including ownership of the technical solution, management of the overall team, and ownership and management of project financials.
  • Define systems strategy, road-map, develop process flow diagrams, develop systems requirements, design and prototype, test, train, define support procedures, and implement practical business solutions.
  • Be responsible for the process and solution design, architecture design, and drive implementation and support of quote-to-cash (CRM/CPQ/CLM/Commerce) processes.
  • Understand the key features and functionalities across major CPQ products like Apttus/Salesforce CPQ/Callidus/Oracle CPQ/etc. solutions to help advise our clients on the right solution fitment.
  • Carry a business development quota for consulting work, ramp up pursuit teams, and lead business development pursuits end-to-end.
  • Preferably have Apttus/Salesforce CPQ (or similar product) design experience and a deep understanding of the core CPQ/CLM architecture.
  • Design, configure, and develop custom code/objects, preferably using the Apttus/Salesforce CPQ (or similar product) developer toolkit.
  • Identify and design Customization in related to CPQ ecosystem and pass it on to development teams.
  • Understand design web services API integrations with other systems including CRM and ERP/QTC systems.
  • Manage product proprietary and confidential product pricing and configuration information.
  • Understanding of HTML/XHTML, XML, Java, JavaScript, AJAX, SOAP-based web services is preferred.
  • Provide guidance and best practices around CPQ solutions including product configuration, administration of price book, proposal development, and related elements.
  • Architecting experience on overall CX products (Ex. Salesforce Sales Cloud, Service Cloud, Marketing Cloud).

Additional Qualifications
  • Has a proven track record of architecting complex CPQ solutions in any of manufacturing, Hi-Tech, Automotive, Medical, Retail, Utilities industry.
  • Manage project delivery across portfolios and industries.
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
  • Manage multi-location, multi-service line teams.
  • Impart training to junior team members on key CX technology areas.
  • Bid management, estimation of effort for system configuration, integration, and implementation.
  • Assist in the architecture and development of future state plans of market leader in CPQ space.
  • Understanding of integration with Order Fulfillment and Billing system.
  • Consulting Skills - Ability to present and conduct workshops, drive discussions across diverse groups.
  • Preferred certifications in Apttus/Salesforce CPQ (or similar product like SFDC, Vlocity/etc.).

Requirements
  • 8+ years of experience in the field.
  • Ability to travel 75% of the time.

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