Craft Beer Connoisseur
9 hours ago
At Urban Roots, we're passionate about creating an exceptional experience for our guests. As a key member of our team, you'll be responsible for delivering outstanding service, ensuring a warm and welcoming atmosphere, and promoting our values of kindness, radical honesty, and charitable assumption.
Key Responsibilities:
- Coach, mentor, and train team members to achieve exceptional service standards
- Anticipate and meet the needs of our guests, ensuring a personalized experience
- Mastery of all stations within the restaurant, including beer knowledge and service
- Perform opening and closing duties, ensuring a seamless experience for our guests
- Abide by and enforce all alcohol laws and rules
Requirements:
- Able to stand, walk, and be on your feet for prolonged periods
- Able to read and follow written English instructions
- Able to regularly twist, turn, kneel, climb, stoop, bend, crawl, lift, and carry supplies and equipment weighing up to 55 pounds
- Able to safely navigate the tasting room and snack bar areas, including crowded spaces
- Able to work in indoor and outdoor environments with moderate noise and occasionally slippery floors
- Able to comply with and enforce all health, safety, and personal hygiene policies and standards
What We Offer:
- Job growth and training opportunities
- Discounts on food, beer, and merchandise
- Health, dental, and vision benefits for full-time employees (30+ hours a week)
- 401K program with employer matching
- Financial planning and literacy assistance
- Discounts at our family of restaurants - 25%
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