Customer Service Representative

3 days ago


Memphis, Tennessee, United States GPM Investments LLC Full time
About Us

GPM Investments LLC is a community-driven convenience store chain that offers more than just snacks and fuel. We're a hub where customers find smiling faces, helpful service, and a place that feels like home.

Why Work With Us:

  • A Fun and Friendly Atmosphere: We support and encourage each other in our dynamic team environment.
  • Growth Opportunities: We believe in promoting from within and supporting your career goals.
  • Flexible Scheduling: We understand the importance of work-life balance.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
  • $10 per hour wage: Competitive pay rate for this role.
  • Age Requirement: Must be 18 years old or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years old or older.
Your Responsibilities:
  1. Customer Service Superstar: Be the friendly face that greets everyone who walks through our doors. Offer assistance, answer questions, and ensure a pleasant shopping experience.
  2. Sales Floor Guru: Keep our shelves perfectly stocked, our displays appealing, and our store clean. Your attention to detail will make our store the go-to spot for convenience.
  3. Upselling Ace: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase. Your insightful suggestions not only enhance their shopping journey but also contribute to achieving our sales goals.
  4. Brand Ambassador Extraordinaire: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting the exclusive benefits and personalized offers they can enjoy. Your enthusiasm for our brand and knack for engaging customers will foster lasting relationships and build a loyal community.
  5. Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
  6. Safety Champion: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
  7. Team Player: Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  8. Facility Maintenance Expert: Take pride in maintaining a clean and inviting store. This includes cleaning restrooms, ensuring the inside and outside of the store are tidy, emptying trash bins, and refilling window washing stations. Your effort keeps our store looking its best
  9. Environment Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.
  10. Other duties as assigned.


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