Tech Support Professional

3 weeks ago


Grand Prairie, Texas, United States Desktop & Depot Support Full time
About the Job

We are seeking a skilled IT Service Technician to join our team at Desktop & Depot Support in Grand Prairie, Texas. In this role, you will be responsible for providing workstation software break-fix support, IMAC services, image loads, asset recovery, and printer support. You will work closely with our clients to understand their needs and provide tailored solutions. Estimated Salary: $58,000 - $68,000 per year.

Requirements:

  • Previous working experience in desktop support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe


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