Customer Service Liaison

1 month ago


Cedar Park, Texas, United States Craig Carnesi - State Farm Agent Full time
Job DescriptionJob DescriptionROLE SUMMARY:
As a Customer Relations Representative with Craig Carnesi - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a driven and customer-focused individual who can make a meaningful contribution to our team. If you have a strong desire to help people and excel in a fast-paced environment, we encourage you to apply.

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
As a valued member of our team, you will receive...
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • License reimbursement


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