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Employee Relations Specialist

2 months ago

Streamwood, Illinois, United States Fresh Express Full time
Job Summary

The Human Resources Employee Relations Coordinator is a key member of the Fresh Express team, responsible for supporting the Employee Relations and FSSC training processes. This role plays a critical part in maintaining a positive and productive work environment.

Key Responsibilities
  • Employee Relations Support
    • Assist with Employee Relations process which includes investigations, employee complaints, helpline calls, grievances, maintaining the employee relations log and uploading corrective actions into Workday
    • Submit weekly ER log update to HR Business Partners
    • Ensure compliance with all applicable State and Federal laws, including Company policies, and Collective Bargaining Agreements
  • Training and Development
    • Conduct 30-day New Hire review for non-graded associates, reports findings to applicable department managers, follows-up to ensure corrective actions are taken as necessary
    • Responsible for conducting annual trainings for existing employees on Employee Handbook, Code of Conduct, Harassment etc. Ensures 100% of completion through signed acknowledgements
    • Maintains training binders and ensures an audit ready status on the annual required trainings
  • Analysis and Reporting
    • Conducts monthly analysis of ER trends discusses findings with leadership team and implements recommendations to address identified areas of opportunity
  • Communication and Documentation
    • Maintains strong communication with all levels of the organization
    • Maintains employee relations filing system, log ER issues, and upload Corrective Action Forms in Workday
    • Audit training programs to ensure compliance and monitor the re-training process as needed
    • Maintain all documentation related to training to ensure it meets FSSC 22000 requirements
  • Additional Responsibilities
    • Internal FSSC 22000 "document control representative" for HR and Safety
    • Perform other duties as assigned
    Requirements
    • Computer literate (MS Office: Excel, Word and PowerPoint)
    • Strong interpersonal and communication skills (written and verbal)
    • Must possess a high degree of cultural awareness and sensitivity
    • Detail-oriented skills are a must
    • Organization and multi-tasking skills - must know how to prioritize and meet deadlines
    • Must display a high level of initiative
    • Bilingual Spanish
    • Previous experience working in a Manufacturing and/or Union environment
    • AS400, Kronos, Ceridian, HRIS or Workday experience
    • Minimum 2-3 years of progressive Human Resources experience [specifically employee relations and labor relations] in a manufacturing environment
    Education and Training
    • BA/BS degree in related field or equivalent experience
    • PHR Certification preferred