Shift Manager

3 days ago


Texarkana, Texas, United States Exxon Full time
Shift Manager Job Description

We are a family-oriented, well-established organization seeking a Shift Manager to join our rapidly growing team.

The Shift Manager plays a critical role in improving Guest satisfaction through effective operations, direction of Team Members, and compliance within the scope of an assigned shift.

Key Responsibilities:
  • Responsible for store operations during assigned shifts, including opening and closing the store.
  • Provides production direction to Team Members in a clear and concise manner.
  • Directs, trains, and motivates Team Members during shift on each of the workstations, implementing shift plans and ensuring swift and smooth operations.
  • Delegates tasks in a way that encourages teamwork during shift to ensure that store operations comply with company standards.
  • Motivates Team Members to exceed Guest expectations with friendly service in clean surroundings.
  • Works with the team to act on Guest feedback and resolve complaints in a timely, friendly, and professional manner.
  • Complies with all company policies and procedures, including cash handling policy and security policy.
  • Follows all state and federal regulations for gas, alcohol, and tobacco sales.
  • Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and performs short-term solutions.
  • Performs essential functions and duties listed in the Team Member job description.
  • Flexible to work evenings, weekends, and holidays.
  • Prompt and regular attendance on assigned shifts.
  • Completion of all company certification programs.
Benefits:
  • Quality of Life in a fun, well-balanced work environment.
  • Competitive Pay.
  • Paid Time Off & Vacation increases based on tenure.
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.

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