Furniture Sales Specialist

4 weeks ago


New York, New York, United States Macy's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Furniture Sales Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and creating memorable shopping experiences for our customers.

Key Responsibilities
  • Engage with customers to understand their furniture needs and provide personalized recommendations to enhance their shopping experience.
  • Utilize technology to complete customer orders and provide support to those using devices to shop and compare.
  • Participate in ongoing product knowledge training to stay up-to-date on our latest products and services.
  • Ensure high-level customer service through problem-solving and customer-focused solutions.
  • Maintain contact with customers throughout the pre- and post-delivery process to ensure a positive shopping and delivery experience.
Requirements
  • Focused on upholding Macy's dedication to diversity, inclusion, and respect.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Ability to communicate and share information with diverse groups of customers and peers.
  • Self-starter in adapting quickly to changing customer expectations and needs.
  • Resourceful and able to adapt quickly to changing priorities.
What We Offer
  • An inclusive and challenging work environment.
  • Empowerment to perform impactful work with tangible results.
  • Coverage across medical, dental, vision, and retirement.
  • Employee Assistance Program (mental health and financial literacy resources).
  • Fully-funded education benefits may include 100% of tuition, books, and fees.
  • Merchandise discounts.
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities.
About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career, and make a difference to your Macy's colleagues and customers.



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