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Retail Sales Specialist

2 months ago

Southlake, Texas, United States Asurion Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Sales Specialist to join our team at Asurion. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service and technical expertise to our clients.

Key Responsibilities:

  • Provide technical support and repair services for customer electronic devices
  • Deliver personalized customer experiences and exceed customer satisfaction goals
  • Upsell Asurion products and services to achieve sales targets
  • Contribute to the growth and development of the retail team
  • Efficiently multitask in a fast-paced retail environment
  • Self-manage and prioritize tasks to meet customer needs

Requirements:

  • 1+ years of customer service or retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • Demonstrated ability to multitask efficiently in a fast-paced environment
  • A passing background check (criminal and drug test)

What We Offer:

  • Ongoing training and development opportunities to enhance technical skills
  • Unlimited monthly bonus potential for outstanding sales performance
  • Competitive hourly pay and benefits package
  • Career growth opportunities based on individual interests and performance
  • A supportive and collaborative work environment

About Asurion:

Asurion is a leading provider of technology care services, dedicated to eliminating the fears and frustrations associated with technology. We strive to deliver exceptional customer experiences and provide innovative solutions to meet the evolving needs of our clients.