Medical Office Receptionist

4 weeks ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Pro Rehab Full time

Position Title: Front Desk Medical Receptionist

Job Category: Office

Requisition Number: FRONT005238

Overview:

ProRehab Physical Therapy is seeking a dedicated and enthusiastic Full-Time Front Desk Medical Receptionist in the Henderson area. The ideal candidate will be a motivated, team-oriented professional who excels in a dynamic environment and enjoys direct interaction with patients. Our practice is deeply committed to providing exceptional patient care, and we are in search of an individual who is meticulous, organized, and dependable, with prior experience in a front office setting.

Employment Type: Full-time

Benefits:

  • 401k plan with a 4% employer match
  • Comprehensive health, dental, and vision insurance
  • Company-sponsored life insurance
  • Generous paid time off (PTO) policy, including unique maternity benefits
  • Support through our internal employee foundation for financial assistance during critical life events

Key Responsibilities:

  • Manage front desk scheduling and patient appointments
  • Welcome patients and facilitate their check-in and check-out processes
  • Handle incoming phone calls and email inquiries
  • Collect co-payments and other necessary fees prior to patient visits
  • Obtain pre-authorizations for patient appointments
  • Conduct insurance re-verifications
  • Perform data entry, generate reports, and maintain filing systems
  • Ensure the front desk and reception areas are well-maintained
  • Engage with patients and physicians via phone and in-person interactions
  • Manage, update, and document patient records in an Electronic Medical Records (EMR) system
  • Execute additional duties as assigned

Qualifications:

Previous experience in a medical or dental front office, administrative roles, customer service, or similar positions is essential. Familiarity with insurance benefits, pre-authorization processes, and approvals is preferred. If you possess the qualities of an exceptional receptionist, we encourage you to consider this opportunity.

Skills and Attributes:

Successful candidates will demonstrate strong organizational skills, attention to detail, and a commitment to providing outstanding patient service.



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